MyTyles is an online tiles retailer based in Bengaluru, India. The company claims that it is the best in the Indian tiles industry.
Is it really so?
In this Newsforshopping article, I’ll discuss this organization to find a satisfactory answer.
But first, let’s get our basic facts right about this company.
Bio-Table
Name of the Company | MyTyles |
Founded | 2016 |
Founder | Biren Agrawalla |
Headquarters | Bengaluru, Karnataka, India |
Type of Business | Store and Online |
Products Deals in | Tiles and Accessories |
Price Range | INR 40 to INR 3000 |
Total Employees | 68 (as of August 2024) |
Annual Revenue | $4.18 million (as of March 2023) |
Store Location | TC Palya Road, Bengaluru |
Store Business Hours | 9:30 am to 6:30 pm (Sunday open) |
An Explanation of ‘f’
If you need tiles for walls and floors and search Google, the moment you write ‘f’ of this ‘floor’, Google will suggest you check out MyTyles’ website.
I’ve used this MyTyles-wall and f throughout this article to refer to MyTyles.
Okay, let’s see what MyTyles has to offer.
MyTyles-Wall and F: Pros
MyTyles has become a popular destination for consumers who need tiles to give their houses or offices an aesthetic touch.
It has a wide collection of tiles, ranging from the cheapest ceramic to the expensive premium varieties. In this section, we’ll find out the best things about this company.
A User-friendly Website
Unless you live in Bengaluru, your first introduction to MyTyles will be through its website. Let’s see how the site fares with us.
MyTyles has a professionally run website that informs everything a prospective buyer wants to know.
The user interface is easy to navigate and gives a pleasing user experience. The products the company deals in, the methods of transaction, the delivery system, the payment systems–everything is given in detail.
The FAQ and Blogs sections provide valuable additional information.
There’s a surprising ‘Know Tiles’ section that provides outstanding video presentations of different types of tiles and their use.
Products Dealt in
Tiles come in every shape, and size. colour and material. Each tile has a particular aesthetic and use. They are used in bathroom floors, exterior walls and kitchen backsplash.
And MyTyles-wall and f search will tell you that MyTyles sells them all.
If you want to transform your bathroom, kitchen, bedroom, balcony or parking, you can get appropriate tiles to do it from MyTyles.
A Beautiful Store
MyTyles has a glitzy, spacious brick-and-mortar presence in Bengaluru. The 10,000 sq ft store has pleasant display settings.
A wide range of tiles, like ceramic, porcelain and natural stone tiles are on display and helpful sales executives will assist you so you get the best tiles for your purpose.
Free Consultation Service
Unless you are a professional in the tiles industry, you may be dizzy while selecting the appropriate tiles for your purpose.
But MyTyles has a team of experts who will guide you through the bewildering maze of tiles the company sells.
This is a really useful service that this company provides.
Tiles Installation Accessories
Apart from tiles, MyTyles-wall and f Google search will also reveal that this company of Bengaluru also sells accessories required to install and maintain tiles.
They include adhesives, spacers, beadings etc.
These accessories are not only essential for installation but very useful for post-installation maintenance and care.
Best Sellers Tiles
If you are a guy who goes by the trend, MyTyles-wall and f has a separate section for you on its website.
The company mentions the details of its best sellers tiles in this section and you can learn what tiles people are buying most and for what purposes.
This section will come in handy if you love to go with the tide and buy the trendy best-selling tiles for your house or office.
Ease of Placing Orders
MyTyles offers a convenient order-placing system. There’re three ways to go about it.
- Visit MyTyles site, select your tiles and they will deliver them to your home.
- You can visit the store, make your selection and place an order.
- You can also place an order over the telephone or Whatsapp or email or website chat or by filling out enquiry forms.
The User Opinions
From what the company tells us through its website, MyTyles is one of the best organisations in the Indian tiles industry.
Now let’s check out what real-life customers say about it.
Sandeep Biswas, a verified customer, says in his feedback that the company has ‘a good collection’ and delivered exactly what was promised.
Sibi Kv, an interior decorator, says that he recommends MyTyles to all his customers who need to purchase tiles.
On Justdial, 6312 customers reviewed MyTyles-wall and f. The company received an average 4.8 rating out of 5 from these reviewers.
So if we take user opinions as a major ranking metric, then MyTyles must occupy a high rank among its competitors in the tiles industry of India.
MyTyles-walls and f: Cons
No review is complete without detailed discussions on the cons of the thing reviewed.
So, in this section, I’ll deal with some of the major disadvantages of doing business with MyTyles.
Very Limited Reach
Though MyTyles claims that it is the best online tiles retailer in India, the company has a very limited pan-India shipping service.
Only 10% to 15% of their collection of tiles are shipped across India. This limited reach is a real killjoy in online shopping.
The company also doesn’t ship tiles outside India.
So if you don’t live in Bengaluru or adjacent areas, shopping with MyTyles may be a problem for you.
However, the company offers full service of all their products across Bengaluru.
No In-House Installer
MyTyles-wall and f is not a one-stop solution for all your tile needs. They’ll sell you tiles but installing them is your headache.
They don’t have an in-house installer. This can be annoying if you’re pressed for time and can’t find an efficient and reliable installer.
Not only does the company lack an in-house installer, but it also doesn’t provide references to reliable installers.
This is perhaps a good policy from the company’s point of view but may not be very helpful to customers.
No COD Facility
If you’re typing MyTyles-wall and f into the Google search bar I must warn you MyTyles doesn’t offer any cash-on-delivery facility.
For the time being, they’re only offering prepaid services. This no-COD may be a dealbreaker for many prospective customers.
No Cancellation, Alteration or Refund
Once you place an order, that’s final. Forget about cancellation or alteration. There’s also no refund business.
So you want to think twice and completely make up your mind before placing any order with MyTyles.
Ambiguous Transit Damage Policy
If your tiles get damaged in transit, you’re probably in for nasty trouble. A MyTyles-wall and f search will produce only an ambiguous transit damage policy in the FAQ section of MyTyles website.
MyTyles thinks 2% to 3% damage during transit is expected. But if the shipment is huge, this percentage could mean a helluva lot of damaged tiles or other products.
You need to contact the company with pictures and videos of the damaged products and then they will contact you.
Please don’t ask me what they’ll tell you. I don’t know. MyTyles didn’t make it clear.
Conclusion
In conclusion, I’d like to say that MyTyles-wall and f Google search will suggest, among other things, MyTyles, which is a good company in the Indian tiles industry.
This organisation has a wide selection of tiles. The company store is also conveniently located in Bengaluru and offers excellent products and services.
But unless you live in Bengaluru, shopping with MyTyles may be problematic as the company doesn’t have an extensive pan-India shipping network.
Also, it doesn’t offer any COD facility and has an ambiguous transit damage policy.
So, in my opinion, MyTyles is a good online tiles retailer, but not the best.
FAQs.
Q. What is MyTyles?
A. MyTyles is an Indian tiles retailing company based out of Bengaluru.
Q. Does MyTyles offer COD?
A. No, MyTyles doesn’t offer COD. Only prepaid orders are entertained.
Q. Does MyTyles have a store?
A. Yes, it has an excellent store in Bengaluru.
Q. Does MyTyles ship pan-India?
A. Yes, but not all products are shipped pan-India.
Q. I live outside India, can I shop with Mytyles?
A. No, you can’t. Mytyles doesn’t ship outside India.